Upgradede, Now page doesn't show up...

rawpoetic's Avatar

rawpoetic

21 Feb, 2012 10:20 PM via web

hey, I tried upgrading my account to premium, and now it comes up with an error. I also attached my domain from godaddy.com to it, which said it would take up to 48 hours to switch over. So I'm not really sure what is causing the problem.

  1. Support Staff 2 Posted by Tatiana on 21 Feb, 2012 10:42 PM

    Tatiana's Avatar

    Hi there,

    Your Flavors page flavors.me/rawpoetic as well as your domain www.rawpoetic.com seem to be displaying correctly form my end. Could you please specify the issue you are having? I would be happy to take a closer look.

    Best,

    Tatiana

  2. 3 Posted by rawpoetic on 21 Feb, 2012 10:49 PM

    rawpoetic's Avatar

    I just tried it on a mac and it works fine. Maybe it's just the firefox browser on my pc thats not working. A friend of mine has been trying it on his pc as well, and it won't read it.

     
    Jason Moore
    www.rpmband.com

    ________________________________
     From: Tatiana <***@tenderapp.com>
    To: ***@yahoo.com
    Sent: Tuesday, February 21, 2012 5:42 PM
    Subject: Re: Upgradede, Now page doesn't show up... [Problems]

  3. 4 Posted by rawpoetic on 21 Feb, 2012 10:56 PM

    rawpoetic's Avatar

    Exact Message:
    The page isn't redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
     *   This problem can sometimes be caused by disabling or refusing to accept
              cookies.
     
    Jason Moore
    www.rpmband.com

    ________________________________
     From: Tatiana <***@tenderapp.com>
    To: ***@yahoo.com
    Sent: Tuesday, February 21, 2012 5:42 PM
    Subject: Re: Upgradede, Now page doesn't show up... [Problems]

  4. Support Staff 5 Posted by Katie on 22 Feb, 2012 01:58 PM

    Katie's Avatar

    Hi Jason,

    Thanks for those details. Please be sure you can verify the points listed at http://help.flavors.me/kb/faq/why-isnt-my-custom-domain-name-working. Also, feel free to send us screenshot of your DNS settings and we'll double-check your current setup.

  5. 6 Posted by rawpoetic on 22 Feb, 2012 04:20 PM

    rawpoetic's Avatar

    Everything is running now. Thanks.

    Sent from my iPhone

  6. Support Staff 7 Posted by Tatiana on 22 Feb, 2012 04:22 PM

    Tatiana's Avatar

    Hey Jason,

    Great to hear that. Dont hesitate to reach out if you have any other problems or questions.

    Best,

    Tatiana

  7. Tatiana closed this discussion on 22 Feb, 2012 04:22 PM.

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